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New Zealand Hotel Industry Awards 2017

Congratulations to the wonderful finalists in the New Zealand Hotel Industry Awards 2017. The winners will be announced  at the gala Awards Dinner following the Hotel Industry Conference in Auckland, Thursday, 20 July 2017. Get your dinner tickets today (go to Registration).

These are the premier awards for our valuable hotel sector and an opportunity to celebrate the success of New Zealand’s finest hotels and the outstanding individuals who work in them.  

The finalists

Hotel Industry Sales & Marketing Employee of the Year

  • Caroline Ah-Chong Douglas, Marketing Manager, SKYCITY Entertainment Group, Auckland

  • Gillian Knott, Assistant Director of Sales, Auckland, AccorHotels

  • Elena Sharma, Marketing Manager, Sofitel Auckland Viaduct Harbour

Hotel Industry Senior Hotel Executive of the Year, supported by Dalman Architects

  • Judy Chen, Director of Sales and Marketing - Hotel Grand Chancellor NZ, James Cook Hotel Grand Chancellor, Wellington

  • Michael Shah, Director of Sales and Marketing, The Langham, Auckland

Hotel Industry Environmental Initiative of the Year

  • CP Hotels Ltd trading as Mercure Queenstown Resort

  • The Langham, Auckland

  • The Rees Hotel & Luxury Apartments, Queenstown

Hotel Industry Administration Employee of the Year

  • Clara Anderson, Accountant, Novotel Queenstown Lakeside

  • Noreen Bancale, Financial Controller, Novotel Christchurch

  • Alison Borland, Guest Relations Executive, SKYCITY Grand Hotel, Auckland

Hotel Industry Concierge of the Year

  • Ingmar Becker, Chief Concierge, Bolton Hotel, Wellington

  • Gustavo Concha, Chief Concierge, Hilton Auckland

  • David Tabor, Chief Concierge, Sudima Christchurch Airport

Hotel Industry Food and Beverage Employee of the Year, supported by ServiceIQ

  • Bhavna Abhilasha, Food and Beverage Supervisor, Sudima Auckland Airport

  • Abbey Lucas, Food and Beverage Supervisor, Sofitel Auckland Viaduct Harbour

  • Naomi Oh, Food and Beverage Supervisor, James Cook Hotel Grand Chancellor, Wellington

Hotel Industry Front Office Services Employee of the Year

  • Hemal Ghetla, Front Office Manager, Sudima Lake Rotorua

  • Varna Musalini, Guest Relations Officer, Novotel and Ibis Auckland Ellerslie

  • Sharyna Te Puia, Rooms Division Manager, Sofitel Wellington

Hotel Industry General Manager of the Year, supported by AHS Hospitality

  • Brad Burnett, General Manager - SKYCITY Hotels, Sky Tower, Tourism and Carpark, SKYCITY Entertainment Group, Auckland

  • Philip Hilton, Cluster General Manager, AccorHotels Wellington

  • Nicole Lawson, General Manager, CityLife Auckland

  • Pipiana Whiston, General Manager, Millennium Hotel Rotorua

Hotel Industry Housekeeper Employee of the Year, supported by ServiceIQ

  • Renu Begha, Assistant Executive Housekeeper, Hilton Queenstown

  • Lynette Faiva, Executive Housekeeper, Citylife Hotel Auckland

  • Heide Holtz, Executive Housekeeper, Novotel Queenstown Lakeside

Hotel Industry Outstanding Young Hotel Executive, supported by Sparkle Master Drycleaners

  • Christine Bronkhorst, Director of Quality, The Langham, Auckland

  • Danielle Davies, Business Development Executive - Hotels and Tower, SKYCITY Hotels Auckland

  • Vedika Jhunjhnuwala, Hotel Development Executive, Sudima Hotels and Resorts, Auckland

Hotel Industry Revenue Manager of the Year, supported by ARMA

  • Alex Appelman, Reservations and Yield Manager, Heritage Queenstown

  • Chris James, Director of Revenue, Auckland Market, Sofitel Auckland Viaduct Harbour

  • Ali Simforoosh, Director of Revenue Management, The Langham, Auckland

Key dates

Entries open                      27 April
Entries close                     
9 June
Finalists announced          27
Winners announced          20 July

The benefits

The benefits of winning are numerous, including:

  • recognise your outstanding staff publicly

  • boost staff morale

  • help attract and retain good employees

  • set a benchmark of excellence for others to aspire to

  • generate excellent PR for your hotel

  • raise awareness of New Zealand's valuable hotel sector

See the criteria

Awards co-hosts

The Awards are co-hosted by the Tourism Industry Aotearoa (TIA) and Horwath HTL.




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