Thank to all that joined us for this year's Conference and Awards evening, we look
forward to seeing you all at next year at the Cordis 1-2 July, 2020

2020 Sponsorship Opportunities

The sponsorship prospectus for next year's conference will be released in the first quarter of 2020. To be added to the database to receive this, please email your details and company information to Conference Organiser Paul Walker -  .

Platinum Sponsor - Scenic Hotel Group

Hotels, Suites and Resorts of quality, value, style and comfort, Scenic Hotel Group is New Zealand’s largest independently-owned and operated hotel group and prides itself on offering true Kiwi hospitality at each of its eighteen hotels. 

Located in twelve popular regions in New Zealand and the South Pacific country of Niue, Scenic Hotel Group welcomes business and corporate travellers, families, groups and individuals. We offer a variety of accommodation (rooms, suites and self-catering apartments) at Heartland Hotels, Scenic Hotels, Suites & Resorts and Te Waonui Forest Retreat as well as excellent Event Services such as Conference, Incentive, Meeting facilities and Wedding Venues.

We're a national hotel group, spread around the best of New Zealand and the South Pacific, working to international standards with a touch of local flair.

Scenic Hotel Group is committed to be a leader in responsible and sustainable tourism. As a company we are determined to ensure New Zealand’s clean green image remains intact for future generations.

Venue & Joint Dinner Sponsor - Cordis, Auckland

Timeless style that balances our European heritage with elements of New Zealand’s natural beauty. A celebration of classic luxury and quiet comfort at the Cordis Auckland.

411 spacious rooms and suites with views of leafy green Auckland Domain or the city skyline. With a warm pastel colour palette, hardwood furniture mixed with rich textiles, and our signature amenities, each room is a private sanctuary in the heart of the city.

Culinary delights served in sophisticated settings. At Eight, sample a variety of classic and contemporary Asian and Western cuisines at eight interactive cooking stations. At Palm Court, enjoy handcrafted cocktails and fine champagnes or indulge in our signature Cordis Afternoon Tea with Wedgwood.
A haven of wellness in downtown Auckland. Keep fit on your travels at our Fitness Centre with state-of-the-art Technogym equipment and free weights. Enjoy a few brisk morning laps or a night swim under the stars in our 12.36m heated outdoor pool. At our award-winning Chuan Spa, relax and realign your mind, body, and soul with treatments inspired by Traditional Chinese Medicine.

From small cocktail events to large corporate dinners, 13 adaptable venues and two opulent ballrooms to accommodate any function. A dedicated and passionate planning team to ensure your event exceeds all expectations.

Gold Sponsor - Accor

Accor is a world-leading augmented hospitality group offering unique and meaningful experiences in more than 4,800 hotels, resorts and residences across 100 countries. With an unrivalled portfolio of brands from luxury to economy, Accor has been providing hospitality savoir-faire for more than 50 years.

Beyond accommodations, Accor enables new ways to live, work, and play with Food & Beverage, nightlife, wellbeing, and coworking brands. To drive business performance, Accor’s portfolio of business accelerators amplify hospitality distribution, operations, and experience. Guests have access to one of the world’s most attractive hotel loyalty programs—Le Club AccorHotels.

Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Planet 21 – Acting Hereendeavours to act for positive hospitality, while Accor Solidarity, the endowment fund, empowers disadvantaged groups through professional training and access to employment.

In New Zealand, Accor operates 37 hotels under 11 brands in 10 stunning locations covering all major corporate and leisure travel destinations.

Gold Sponsor - Event Hospitality & Entertainment

Event Hospitality & Entertainment Limited is Australia’s premier entertainment, hospitality and leisure company. It has proud and historic origins dating back to 1910 and currently operates within the Entertainment and Hospitality sectors in Australia, New Zealand and Germany.

The Event Group's hospitality division operates QT Hotels & Resorts, Rydges Hotels & Resorts, Eventhouse and Atura Hotels brands as well as the premier Australian Ski Resort township of Thredbo Alpine Resort. It also operates Priority Guest Rewards - a hotel & resort rewards program that offers members access to the lowest prices online.

Gold Sponsor - Multi Media

Multi-Media Systems Ltd is a family business established by Bong and Noon Wong in 1974 out of their home garage. The initial focus was on the sales, rental and repairs of 8mm and 16mm reel projectors with the market focus being on schools, community halls and church groups. When the focus expanded into the corporate sector a new avenue opened up to explore the service of film processing and development, specifically for 35mm slides. 

Until the early 90’s Multi-Media Systems remained focussed on this area of the industry creating a strong reputation for dynamic visual presentation delivery. Product launches and road shows were at the peak of event trends as industries and companies wanted to share information amongst peers and clients on a national level.

The need to give clients more cost effective solutions for travel outside our main hub in Auckland gave the company reason to open its doors in Wellington. As part of cost effective solutions, the business decided to spread its knowledge in areas of Audio and Lighting. Creating a one-stop shop solution for clients enabled the business to have control from concept phases through to execution and delivery. The expansion into the South Island gave us further ability to service our national clients. Our Christchurch base was set up in 2004 with the idea of looking after our clients in a more localised manner.

Multi-Media Systems Ltd is now a national business with services that can support a myriad of events. The experience and knowledge remains within the family with Bong & Noon’s son Damian looking after day to day proceedings supported by key personnel to ensure clients’ experiences are first class. 

Wine Sponsor & Exhibitor - Villa Maria

The Villa Maria story is one of absolute passion. Each wine is crafted in the unique, fruit-driven style of New Zealand, showcasing the very best of the country’s distinct wine regions. Villa Maria sources grapes from New Zealand’s premium grape growing regions, including Marlborough and Hawkes Bay, and produces wines in state-of-the-art winemaking facilities in Auckland and Marlborough. The winery Sir George Fistonich started in 1961 is still family owned and stands as an icon of superior quality and innovation in New Zealand winemaking. In 2017, Drinks International named Villa Maria the most admired wine brand in New Zealand and the fourth most admired in the world.

Dinner Sponsor - Table Hub

You could think of TableHub as just a centerpiece, but if you talk to those who have used TableHub they’ll say it’s one of the best marketing tools they’ve ever used, immersing your audience in a unique and memorable event experience.

TableHub is a world first digital centerpiece, offering incredible opportunities for event managers to bring their audience into the 21st century.

TableHub creates opportunities to leverage more sponsorship, maximise fundraising, show sustainability and more, all whilst delivering your message in a way that doesn’t shout at your audience.

Wireless and individually controllable, TableHub works for all sizes of events to uniquely add interest to every table.

Silver, Property Forum Sponsor & Exhibitor - Colliers

Colliers International is a leader in global real estate services and the market leader in all aspects of commercial property in New Zealand.

The Colliers International Hotel Division is the largest in the country, specialising in sales, valuation and consultancy assignments. Our specialist team prides itself on its unparalleled track record and ability to deliver high levels of service for our wide range of clients.

We also offer our clients an extensive range of hotel & hospitality research on all the major markets and also benefit from our extensive knowledge in assignments including market feasibility studies and hotel operator selection services, such as the recently announced QT Auckland, Viaduct Harbour, InterContinental Auckland, Commercial Bay and the Travelodge Hotel, Wynyard Quarter.

Our team of qualified hotel valuers provide valuations for individual hotels through to large portfolios in New Zealand and the South Pacific.

Finally, our hotel brokerage team is unquestionably the most successful in the country, having completed approximately 90% of all major hotel sales (completed by agencies) that have transacted in the past five years. Recent transactions include: - Waldorf Stadium Apartments, Auckland; Best Western President Hotel, Auckland; CQ Hotels, Wellington; Former Amora Hotel, Wellington; Skotel Alpine Resort, Tongariro National Park; Hotel Coachman, Palmerston North; and Parklane Motor Inn, Auckland.

For further information please visit

Silver Sponsor & Exhibitor - Best Western Hotels & Resorts

Best Western Hotels & Resorts is a privately held hotel brand with a global network of 4,500* independently owned and operated hotels in more than 100* countries and territories worldwide, headquartered in Phoenix, Arizona. There are 97 Best Western hotels in Australia and 7 Best Western hotels in New Zealand.

Best Western’s New Zealand office is based in Auckland. There are almost 30 staff working across Australia and New Zealand with the head office located in Sydney, NSW and with team members based Queensland, Western Australia, Tasmania, Canberra and Auckland, New Zealand.

Best Western offers 16 hotel brands to suit the needs of developers and guests in every market including Best Western®, Best Western Plus®, Best Western Premier®, GLō®, Executive Residency by Best Western®, BW Premier Collection SM by Best Western, and BW Signature Collection SM by Best Western; Sadie Hotel SM and Aiden Hotel SM . Best Western now also offers WorldHotels® Luxury, WorldHotels Elite and WorldHotels Distinctive brands. Completing its portfolio, Best Western offers SureStay®, SureStay Plus®, and SureStay Collection® franchises.
Now celebrating more than 70 years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and online and mobile booking capabilities. Focused on quality and guest satisfaction, 61 of the brand’s Australasian hotels earned a TripAdvisor® Certificate of Excellence award in 2018 and 19 were recognised as TripAdvisor Hall of Fame winners. 

Over 38 million travellers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide.
* Numbers are approximate, may fluctuate, and include hotels currently in the development pipeline.

Silver Sponsor - IHG

IIHG ® (InterContinental Hotels Group) is a global organisation with a broad portfolio of hotel brands, including Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, voco™ Hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid® hotels, Staybridge Suites® and Candlewood Suites®.

IHG franchises, leases, manages or owns more than 5,500 hotels and approximately 826,000 guest rooms in almost 100 countries, with more than 1,800 hotels in its development pipeline. IHG also manages IHG® Rewards Club, our global loyalty programme, which has more than 100 million enrolled members.

InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales. More than 375,000 people work across IHG's hotels and corporate offices globally.

Silver Sponsor - Intermedia / HM Magazine

HM, now in its 20th year, is the leading accommodation magazine in the Asia-Pacific region and is distributed to virtually all accommodation properties in Australia, Fiji, New Zealand, Noumea, Vanuatu, Tahiti and parts of South-East Asia (Singapore, Kuala Lumpur, Bali, Hong Kong, Macau, Bangkok). The magazine, published bi-monthly, has a circulation of over 10,000 (readership of 80,000) and is direct mailed to all tiers of hotel management (from Global CEOs, Regional Directors and General Managers to Sales and Marketing staff) throughout these countries.

HM is read by all members of the AAoA (Accommodation Association of Australia) and the TAA (Tourism Accommodation Australia) in Australia, the NZHC (New Zealand Hotel Council) and the FHTA (Fiji Hotel & Tourism Association) and hosts the annual HM Awards for Hotel & Accommodation Excellence in Sydney, now in its 12th year. James Wilkinson is the Editor-in-Chief of HM magazine and Adam Daff is the HM Group Advertising and Sponsorship Director.

Silver Sponsor & Exhibitor - King Koil Commercial

Every guest has a story, make sure it’s a good one

We believe good beds contribute to great business.

King Koil Commercial beds are specially designed for operators who care about their guests, and guests who love a good night’s sleep.

Our mission is to improve lives through better sleep. Our commitment to continuous research, development and testing ensures that our beds are engineered to withstand the rigours of the commercial environment.

King Koil is the preferred brand of some of Australia and New Zealand’s best-known corporate and leisure properties. Our beds are built to deliver a superior sleep experience. Our mattresses and bases are rigorously tested to ensure the high performance expected from your investment.

King Koil Commercial is a proud supplier to:

New Zealand’s best-known hotels
New Zealand’s most celebrated luxury accommodation

Silver Sponsor & Exhibitor - RMS The Hospitality Cloud

Software at your service

RMS Property Management Software can help you run your accommodation business better and gives you more time to concentrate on servicing your guests.

We’ve been a leader in hospitality technology for over 30 years with over 6,000 properties in 30 countries using RMS to power their business.

Easy-to-use, our fully integrated system takes care of every crucial front and back-end detail, from bookings to payments and beyond. Take control of your distribution requirements by using our full distribution and  channel management capabilities. Our software offers integrated revenue and yield applications, advanced guest and customer engagement portals, real time communication functionality, and operational portals to increase efficiency. Customizable dashboards and scheduled reporting capability keeps everyone in your business up to date in real time.

We offer enterprise logic platform for chains and multiple property groups with central reservations as well as flexible integrations with third party software providers to improve customer recognition and maximise revenue and reputation.

Our Cloud based software allows you to work on any online device, anywhere, 24/7, with low bandwidth requirements for flexibility and security.

Have a look at our video catalogue ( to explore the advanced features and vast range of functionality within our software.

We’re here to help

Global hotel and apartment chains and independent hotels trust their Property Management requirements to RMS. Our dedicated teams quickly respond to changes and keep you up to date.

Our support network, learning materials and ongoing customer engagement through webinars and training sessions is second to none.

Packed with features, RMS in the fastest growing cloud PMS in the world. Easy to use, flexible and extremely cost effective.

To arrange a demo, contact

Silver Sponsor & Exhibitor - Sleepyhead Commercial

Sleepyhead Manufacturing was founded in 1935, and is still a 100% New Zealand owned, family company. It is now known as the New Zealand Comfort Group.

The company specialises in the manufacture of mattresses, beds and associated bedding products. It is also a major foam manufacturer via its Dunlop Foams Division.

The company has expanded its operations from its New Zealand base, to also cover Australia. It currently operates modern, state of the art, bed manufacturing plants, in Auckland, Christchurch and 5 Australian states.

All of the company’s local products are manufactured in New Zealand, including major components, using the latest technology available in the international bedding market.

The company is committed to continuing local manufacture, in both New Zealand and Australia.

In addition to its well-known Sleepyhead and Sleepmaker brands, the company manufactures, under licence, leading American brands, Serta and Simmons Beautyrest.

Together with its international partners, Sleepyhead is able to supply leading technology products to hotels throughout Australasia and the South Pacific.

The company has been a leading provider of sleep solutions to the hospitality sector since its inception and continues to be so today.

It also leads the way in export of beds to Asia, particularly China. The company believes this market will continue to expand, as quality New Zealand made product is in increasing demand.

Phone 09 276 9300
Freephone 0800 753 377

Lunch Sponsor (Thursday 20th) - Marriott International

Marriott International’s acquisition of Starwood Hotels and Resorts in 2016 created the world’s largest hotel company. Today, the New York Stock Exchange listed company has more than 750,000 people and 7,000 hotels in 130 countries.

The group has 30 leading global brands, including Marriott, Sheraton, Ritz-Carlton, Westin, W, St Regis, Le Meridien, Aloft, Four Points by Sheraton, Moxy and Bulgari.  In the Australia, New Zealand, Pacific region, Marriott International operates a growing portfolio of 33 iconic hotels and resorts, with more than 20 new properties in the confirmed pipeline.

Drawing on 90 years of industry experience and leadership, Marriott International combines unrivalled global distribution power, award-winning loyalty programs (uniting more than 120 million members), and a proven local track record (led by our Australian-based executive team) to deliver the very best possible commercial outcomes for the hotels that carry our brands.

Illustrating Marriott’s rapid rate of global expansion, the company will open a new hotel - somewhere in the world - every 14 hours for the next three years.

Cocktail Function Sponsor - Hilton

Hilton is a leading global hospitality company with a portfolio of 17 world-class brands comprising more than 5,700 properties with more than 923,000 rooms, in 113 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton earned a spot on the 2018 world’s best workplaces list, and has welcomed more than 3 billion guests in its 100-year history. Through the award-winning guest loyalty program Hilton Honors, more than 89 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room.

Bronze Sponsor - Exhibition Hire Services & Displayworks

Exhibition Hire Services and Displayworks are two of the leading exhibition companies in the industry. We offer a diverse range of products nationwide and have built a reputation on providing display solutions to all aspects of the event industry. From roadshows, conferences, product launches to large exhibitions we have the expertise and knowledge to design your floorplan and offer solutions to all aspects of your event, and above all we provide impeccable services to you the client. Working together with your organisation we create the environment you need to command attention in today's increasingly competitive market. Our experience and diverse product range enable us to provide you with endless innovative ways to create exciting and unique solutions that can be delivered on time & within budget.

Having worked at all New Zealand’s major venues we understand the professionalism, creativity and organisation needed to make your event a success. With preferred supplier status at many of these venues we have the ability to work closely with you and the venue to understand your requirements and how best to achieve the desired outcome. As the largest combined supplier of furniture to the New Zealand Exhibition market we are continually investing in new products and are in a unique position to provide you with exactly what you need and to create the right atmosphere.

Bronze Sponsor & Exhibitor - xn protel

Xn protel Systems is a global hospitality management software company specialising in property management, central reservations, point of sale and activity management solutions. Our highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimise revenue generation, simplify service operations and enhance the quality of guest communications.

Our next generation, global solutions are robust, highly scalable, feature-rich and backed by outstanding customer service and support. Our dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers’ needs and the issues they face. Located across our extensive network of offices in the UK, Asia, Australia and Middle East, our specialists provide the best advice, solutions and support to make sure customers meet the needs of local markets and achieve their business goals.

Xn protel Systems provide solutions to many world-leading hotels and chains including Toga, Ascott, Ovolo, Accor, Best Western, Hyatt, COMO, Four Seasons, Rocco Forte, Movenpick, QHotels, Lemon Tree, Starwood, InterContinental, Silverneedle, and more.

Concierge of the Year Award Sponsor - Sparkle Master Drycleaners

Sparkle Master Drycleaners has been in business since 1998 under its current owners and has continually increased business turnover to become the largest Dry Cleaning operation in Auckland. We are based in a dedicated premises in Grey Lynn, Auckland purchased in 2007.

Our business has been based on providing a reliable professional service principally to the Hotel Trade, operating 365 days a year, also offering a service to high quality clothing suppliers in New Zealand. We have been involved in testing garment materials for cleaning sturdiness, advising on cleaning methods and labels with a number of Auckland Fashion houses.

Quality has been the hallmark on which Sparkle has built its business reputation. Using best practice, chemical cleaning agents, methods,  modern machinery and maintenance to ensure that uniform high quality cleaning is undertaken on the garment, whilst giving due consideration to its longevity.

We understand that costs and efficiency obviously play a major role in running a Hotel. With that in mind we offer an Automated Garment Management System, tracking garments (RFID chips) to and from Sparkle, with the ability to give detailed billing.

Sparkle’s philosophy has always been to consider ourselves to be in partnership with the Hotel, rather than just as service provider, which is why we will always go the extra distance for our Clients and their Customers.

Front Office Services Employee of the Year Award Sponsor - New Zealand School of Tourism

We are New Zealand's largest private tertiary establishment that specialises in training programmes for the airline, travel and tourism industries.  We have 7 campuses located across Auckland, Hamilton, Rotorua, Wellington, Christchurch & Dunedin.  We have been operating as a Travel & Tourism Training provider since 1985 and have formed very strong partnerships in the Travel & Tourism industry both in New Zealand and Internationally.

We are proud of our industry partnerships. As a member of Tourism Industry Aotearoa and the Tourism Export Council, we are the only New Zealand Tourism Training provider to run nationwide job fairs where industry are invited to come and meet our students and fill their employment requirements. 

All of our programs are approved by NZQA and funded by TEC and we have been awarded the highest rating you can get from NZQA as a Category 1 tertiary provider. We offer 11 different qualifications covering a wide spectrum of industry areas in order to give our graduates the best possible start in their careers. In addition to our Hotel & Hospitality Management Diploma, our largest number of enrolments come from the Level 5 Tourism & Travel Management Diploma. 

We are passionate about our students. We train over 1,700 students for the job market in Aotearoa, New Zealand each year. Many of our successful graduates go on to work in the varied sectors that travel and tourism industry has to offer as guest services agents, hosts, reservation consultants, attendants, receptionists and more. 

Our aim is to make our graduates “Work Ready, World Ready” for the Travel & Tourism industry, aspiring every graduate to leave prepared and with the edge and in the job of their dreams.

Hotel General Manager of the Year Award Sponsor - AHS Hospitality

AHS Hospitality is the leading provider of outsourced housekeeping services to the accommodation industry. Over time, many business partnerships have been developed with accommodation providers across Australia and New Zealand. 

Our service provides a specialised alternative to the in-house approach and delivers consistent results, at a more affordable price to your business.

All of our team members are trained specifically in housekeeping operations. AHS Hospitality now employs over 6,000 team members across Australia and New Zealand, servicing a range of hotels including luxury and boutique brands. 

We are Australia and New Zealand’s leading provider of hospitality outsourced services to the accommodation sector, responsible for the servicing of over 8,000,000 hotel rooms annually. We have offices and senior management in Auckland and Christchurch. Our industry experience and knowledge ensure we can provide you with access to the most efficient and up to date technology platforms to help reduce and maintain consistent costs for your hotel.

If you’d like to know how you can get more of your day back, whilst minimising your per room costs then please get in touch.

Housekeeper Employee of the Year Award Sponsor - Vendella

We’re in the business of making things easier for you and your team.

Our whole drive is to consistently make your sampling, purchase and delivery process of any in-room items easy and hassle free so that you can spend your valuable time caring for your guests.

You might be thinking, ‘… but aren’t you an importer of some of the best bedding & in-room items around?’ Well that’s true and while the right product is vital, the most important part is how easy it is for you to test, purchase, receive & use it. 

Why should your team be worried about product quality, order accuracy, delivery costs and shipping times? They’re role is to ensure your guest is fully satisfied. And, that’s why we focus on service… and our clients say that we’re the best at it in this industry! - no pressure right!


  • we have strong, direct & personal relationships with international manufacturers,
  • our supply chain processes are socially responsible, ethical and sustainable,
  • our product range has been specifically designed to be comfortable yet durable;
  • our product is designed to improve efficiencies while cost controls are met,
  • we can design and deliver customised product unique to your brand.

So when it comes to daily needs, refurbishments or large-scale operations, we have the resources to deliver your product when and how you need it – no issues.

We look forward to seeing you again so do stop by for a chat.

Outstanding Young Hotel Executive Award Sponsor - Sparkle Master Drycleaners

Sparkle Master Drycleaners has been in business since 1998 under its current owners and has continually increased business turnover to become the largest Dry Cleaning operation in Auckland. We are based in a dedicated premises in Grey Lynn, Auckland purchased in 2007.

Our business has been based on providing a reliable professional service principally to the Hotel Trade, operating 365 days a year, also offering a service to high quality clothing suppliers in New Zealand. We have been involved in testing garment materials for cleaning sturdiness, advising on cleaning methods and labels with a number of Auckland Fashion houses.

Quality has been the hallmark on which Sparkle has built its business reputation. Using best practice, chemical cleaning agents, methods,  modern machinery and maintenance to ensure that uniform high quality cleaning is undertaken on the garment, whilst giving due consideration to its longevity.

We understand that costs and efficiency obviously play a major role in running a Hotel. With that in mind we offer an Automated Garment Management System, tracking garments (RFID chips) to and from Sparkle, with the ability to give detailed billing.

Sparkle’s philosophy has always been to consider ourselves to be in partnership with the Hotel, rather than just as service provider, which is why we will always go the extra distance for our Clients and their Customers.

Regional Hotel Employee of the Year Award Sponsor - Linenmaster

There’s nothing quite as comforting as the clean touch of freshly laundered linen – perfectly crisp sheets, and soft fluffy towels. At Linenmaster we understand this better than most. Our customers, all over New Zealand deserve the best. The best products, the best service, and indeed, the best people! As sponsor of this category we are delighted to recognise the very best of the best in the hospitality industry.

100% New Zealand owned and locally operated, Linenmaster has genuine nationwide coverage. Chances are, as a rising star in the hospitality industry, you’ve probably touched one or more of our products.

With some of the most advanced laundries in the country, we consistently maintain the very highest standards in service and hygiene. Our easy linen and towelling rental & laundry service makes your day-to-day operations so much easier and cost effective. We pick up your dirty linen and drop it back clean – every time, on time – it’s as simple as that!

And we do it with the environment in mind. Everything we do, every process, every cycle, has been streamlined and refined to be as sustainable as possible. Our focus on sustainability is just one of the things that sets us apart, and we’re proud to be doing our bit to make sure New Zealand is taken care of, because, at the end of the day, we’re as Kiwi as
they come!

Taking care of our customers means so much more than the touch of a clean sheet; it’s about delivering them, and in turn their customers, peace of mind – a level of comfort that is the best in the business – and that’s exactly what you get at Linenmaster. 

Revenue Manager of the Year Award Sponsor - ARMA

Melissa Kalan’s life philosophy is centred on the principle of ‘always learning’, and with this she empowers organisations to lead a revenue management culture from the top down.

Having successfully founded ARMA – Australian Revenue Management Association, Melissa makes the specialised but critical business discipline of revenue management accessible for all accommodation operators.

ARMA offers e-learning solutions in revenue management to industry via the ARMA Academy and wrote the first nationally accredited online VET short course in revenue management plus the first globally recognised university qualification of its kind, the Graduate Certificate of Revenue Management delivered 100% online and in partnership with Torrens University Australia, part of the Laureate International Universities, the largest education network in the world.

With a passion for revenue management and always considering herself a “student to the discipline”, Melissa is creating a fast-growing global network of revenue management focused professionals and organisations.

“Our community have said Melissa de-mystifies the revenue management process by designing training material at exactly the right level for their employees and organisational needs with quality material, customised e-learning solutions and real life broad industry experience”.

ARMA is delighted to support the Revenue Manager of the Year Award.

Sales, Marketing & Distribution Award Sponsor - Fastrack Digital

Fastrack Digital is New Zealand’s leading full-service digital marketing and web development agency specialising in the hotel and accommodation industry. For over 16 years we've been singularly focused on helping hoteliers and accommodation businesses of all types and sizes create more direct bookings and revenue through data-driven creative website design and smart digital marketing and media.  

We do business a little differently. We take time to listen first. We're transparent. We're strategic. Data drives our intelligence. Our passionate team work hard every day to create rich, interactive, high-converting experiences for your hotel and accommodation shoppers to instantly boost direct bookings and increase revenue.

Boost your direct bookings and contact us today on 0800 823 278 or  visit

Senior Hotel Executive Award Sponsor - Dalman Architects

Architects and Interior Designers - Enriching Spaces

Dalman Architects specialises in the architecture and interior design of hotels, hospitality and tourism projects. Our work includes new hotels, refurbishments and converting existing office buildings into hotels, from budget to luxury.

We believe people are shaped by the spaces they inhabit. Our vision is to create enriching spaces that evoke positive human emotion.

We do this through innovative thinking, a responsive process and a focus on excellence.

We view architecture and interior design as both an honour and responsibility.

With 21 years behind us our focus is, and always has been, firmly fixed on client outcomes. We go above and beyond in how we work and what we create to enrich the way people live, work and play.

Our twenty-seven staff are based across our offices in Christchurch and Auckland and we complete projects throughout New Zealand and Asia-Pacific.

Come and speak to Richard, the Managing Director of Dalman Architects, at the conference about your next project or contact him at or 03 366 5445.

Technology Innovation of the Year Award Sponsor - GuestTraction

GuestTraction are world leaders in:

  • guest facing technologies
  • booking engine & group solutions
  • channel management
  • website design
  • PMS integrations
  • pre- arrival on-line check in & guest engagement
  • full featured apps – iOS & Android
  • mobile keys

Our customers include both individual and group hotels, three to five star properties. We add value to existing IT investment by adding benefits without the need for change.

We have a large, international and diverse customer portfolio that includes Accor (Sofitel Sydney Darling Harbour), Millennium (M Social Auckland), Golden Chain Group (Australia), Swiss-Belsuites, Tune Group (Malaysia), ASURE Group, Breakfree Christchurch, while keeping in mind that our core (and highly important) customers are smaller independent businesses.

It would be great to have a chat - , Ph 0800 669 638

Session Sponsor - Westpac

Westpac are long-term supporters of the Tourism Industry in New Zealand, and excited to be working with the Hotel Conference in support of the Hotels sector and HTC members. Westpac are a full-service bank and pride ourselves on the depth of our ongoing relationships, our comprehensive industry knowledge, and our innovative solutions to this sector.

Working with our colleagues and specialists across Westpac NZ and Australia, we provide financing and banking solutions to support the infrastructure, utilities and property sectors. Westpac's Infrastructure, Utilities and Property team is based in Auckland and provide financing and banking solutions to support the infrastructure, utilities and property sectors.

Our 360° approach to banking, our dedication to growing New Zealand’s economy, and our ability to act globally for our customers, define Westpac Corporate and Institutional Bank.

Coffee Cart Sponsor - Vittoria

Vittoria Coffee is a third-generation family business who has pioneered the development of the Australian/New Zealand coffee industry.

Our rich history and commitment to quality has allowed us to become Australia's No.1 pure coffee brand and market leader in New Zealand hotel industry.

Contact: Ash Tyson
M: 027 513 5341 or 021 995 900
 09 984 5675

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